| Automatically issue an SMS to the Sales Manager when a significant customer order is signed |
| Send an email to the Scheduling Manager when annual leave is approved for manufacturing staff |
| Raise the alarm when inventory shipments do not arrive on time |
| Alert your customers when their order is ready to collect |
PRONTO-Xi with Alert Intelligence is that ERP system!
Now, the people who need to know what is happening in your business can be informed immediately, whether in the office or anywhere in the world. Alert Intelligence, which is new in PRONTO-Xi Phase V, allows you to establish notification rules for the system to use as it monitors your business processes. Then, as your daily activities trigger these rules, Alert Intelligence takes over to send you - or your staff, your suppliers or your customers - a message. These messages can even include hot links to the underlying PRONTO-Xi data, making it easy for you and your staff to drill into PRONTO-Xi and work through the issue: -
Send a mobile phone Short Message Service (SMS) alert;
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Display an on-screen pop-up message box;
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Send an email;
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Send a fax;
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Activate a workflow process;
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Launch a customised application.
Wizards and Templates
Alert Intelligence includes a Wizard to help you create event definitions and nominate recipients quickly and easily. It also includes over two dozen templates that can be used "out of the box" or modified for your particular business needs, including:
- The Accounts Receivable 'Overdue Follow-up' allows AR staff to process overdue invoices that now have overdue follow-up notes.
- The Customer Relationship Management 'Opportunity Lost' alerts sales management when prospects fail to convert.
- The Inventory 'Item below safety stock' ensures that stock levels are maintained at optimum levels.
- The Project Costing 'Actual as a Percentage of Budget' alerts project managers when a project is close to consuming budget.
- The Purchase Orders 'Overdue Deliveries' alerts appropriate staff when goods have not arrived by the expected arrival date.
- The Sales Orders 'Price Overrides' alert can be used when a sale is raised that is below the minimum Gross Profit percentage.
- The Warehouse Management System 'Zero Stock' alert raises an alarm when stock in a dedicated location is consumed.
Self Service Capability
In order to simplify the management of Alert Intelligence, a "self service" subscription facility is included. This allows PRONTO-Xi users to select which alerts they would like to be notified about. Of course, this is managed by PRONTO-Xi’s security framework so that only notifications suitable for each user’s security level can be subscribed to.
Extensible Functionality
Alert Intelligence can do more than just send notifications. It is powered by our sophisticated Event Notification System (ENS) which allows it to also launch external programs or to trigger PRONTO-Xi Workflow Engine processes. This combination of flexibility and extensibility makes Alert Intelligence a powerful driver of business efficiency.
PRONTO-Xi with Alert Intelligence is the next generation of ERP from Australia's most successful domestic ERP vendor.
