How to boost the motivation of a retailer’s most valuable asset: their shopfront workforce.

A few decades ago many large retailers exercised a product-first business model – with customer service nothing more than providing a place for physical purchase. That paradigm has now been flipped on its head. Learn four tips to nurture successful retail staff.


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This article appeared in The Retailer - Issue 62. Click below to download the full magazine: retail.org.au/the-retailer-issue-62